We value feedback from our guests

Your opinion counts!

If you have any comments then please do not hesitate to get in touch by emailing us at Milton Keynes enquiriesmk@snozoneuk.com or Castleford enquiriescastleford@snozoneuk.com.

Some customer comments:

“Great value for money
Can’t fault the experience from start to finish. Attentive front desk staff, good instructor/supervisors on the slope, well organised with the slope clearly demarcated separating the various snow activities all underway. Of note was the revamped food offering in the café which offered a good snack menu all at reasonable costs. Add to this the great service from the café staff, all in all a great afternoon out.”

Thank you Snozone Castleford

I don’t often find the time to give feedback, but I just felt that I should comment on how much my family and myself have enjoyed using the slope at Castleford this Winter.  Between us we have used the slope for skiing and boarding and had lessons and development coaching.  I have been really impressed by all the staff, who have been helpful and welcoming, especially the coaches who are really excellent.  The development sessions on a Saturday night have given us quality coaching at a price, and time, we can manage.  I look forward to coming all week – it keeps me going at work! We intend to continue to use these as much as we can.  I wish I could remember names, as I would like to mention many of the staff individually. I was even impressed when my son left his jacket, and we were phoned to say it had been found before we missed it.”

“I had my first skiing experience with your brilliant instructor Peter yesterday at Castleford centre at 1pm, along with my wife Melanie Smith, a novice skier, whom like myself has not skied for 12 years and is herself, like myself, 50 years of age now.  I had the added complication of severe stroke only 2 years previously. Peter understood fully what we needed and by the time our 1 hour private tuition had finished, we were both confident enough to book our first ski holiday for 12 years, after his perfect lesson gave us back the confidence we needed to go on a holiday skiing again. Thank you immensely to Peter and your brilliant facility in Yorkshire which made this all possible in difficult circumstances.”

See more reviews for Snozone Milton Keynes here and Snozone Castleford here.