Cookies and Privacy

Cookies & Privacy Policy

Cookie Statement

We’d like to tell you a bit about our cookies, how we use cookies within the site and why.

A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device.

The cookies that we use within allow us to improve and customise your user experience. We do not collect any personal information from you that could be used to identify you. The only time we’ll ever keep any information like that is if you give us your express permission and provide us with your details, for example if you register on the site or make a booking.

The cookies that we use within are  for:

Google Analytics

We use google analytics to track how many people visit our site, where they come from, what pages they visit and how long they stay. This information is important to us as it allows us to understand what our guests are interested in so we can make improvements to our website. Google analytics doesn’t allow us to see any personal information about you.


As so many people love facebook we’ve integrated some features into our site to allow you to ‘like’ our facebook page or share content from our site on to your facebook wall. To do this, our site uses facebook cookies so that facebook knows who you are when you are trying to use their features within our site.


We use some twitter cookies within our site. These allow us to integrate functionality from Twitter that allows you to follow us and share content from our site on your twitter feed.


Privacy Policy

Your statutory customer rights are not affected.

At Snozone – a company of Capital and Regional plc; Registered Office – 52 Grosvenor Gardens London SW1W OAU – we are committed to protecting your privacy and we comply with data protection legislation applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy: when this happens we will notify you via our Terms and Conditions page). By registering on this site you will have completed our on-line registration form and acknowledged that you have read our terms and conditions and, as such, have consented to the collection, use and transfer of your information under the terms of this Privacy Policy.

What information do we need to collect?

When you order tickets or passes to the Snozone or register for updates on our promotions we need to know your name, e-mail address and delivery address, credit/debit card number and expiry date. This allows us to process and fulfil your order. We also ask you for your telephone number(s) so that we can contact you easily if required.

How do we use your information?

Any personal information relating to you will be held on our computers in London and will be used and recorded by us in accordance with the current relevant data protection legislation and this Privacy Policy. We use the information collected from you to process orders for passes or tickets. We may use your personal information to communicate with you, to notify you about important changes or developments to the site or our services, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activities on our site to publish trends and/or to improve usefulness and content and we may contact you by email, mail, fax or phone.

If you change your mind about being contacted in the future, please write to us at the address shown at the end of this privacy policy, including your email address and full postal address.

Snozone Data Controller, 22 Chapter Street, London, SW1P 4NP